Refund and Returns Policy

Overview

At Thaidecoded, we strive to provide high-quality digital products. By purchasing from our website, you agree to the terms outlined in this policy.

Digital Products

All products sold on this website are digital and delivered electronically. Due to the nature of digital content, products cannot be returned once they have been accessed or downloaded.

Refund Eligibility

We offer refunds only under the following conditions:

• You did not receive the product after purchase
• The file is corrupted or not accessible
• There is a technical issue preventing proper use of the product

To request a refund, you must contact us within 7 days of your purchase.

Non-Refundable Situations

Refunds will not be granted in the following cases:

• Change of mind after purchase
• You no longer need the product
• You purchased the product by mistake
• You were expecting something not clearly stated on the product page

Refund Process

If your refund request is approved:

• The refund will be issued to your original payment method
• Processing times may vary depending on your payment provider

Late or Missing Refunds

If you haven’t received your refund yet:

1. Check your bank account again
2. Contact your credit card provider
3. Contact your bank

If the issue persists, please contact us at:
contact@thaidecoded.com

Exchanges

As all products are digital, we do not offer exchanges.

Contact

If you have any questions regarding this policy, you can contact us at:
contact@thaidecoded.com